Frequent questions

Yes, the quote can be made, however, in order to complete the request, the card number of the owner and dependent are mandatory.

It is not possible through this channel, the business must enter physically along with legible copies of the passport, entry stamp to the country, and valid visa for both holders and dependents.

The online broadcast platform works with georeferencing, so the region will be determined according to your physical location. In case you need to issue a contract in a different region, you must do it by physical issuance.

Yes, before making the payment you can look for the request of your proposed affiliate with the identity card of the holder in the List of Emissions and modify the information that is necessary.

No, to select another deductible you must quote again.

You can contact our Customer Service 1800 264-264 / postventa@bmi.com.ec to help you with the request.

The business must be through physical issuance. The online issuance platform requires the registration of a bank account to pay refunds.

Cash (bank transfer or deposit, to the account of BMI IGUALAS MÉDICAS DEL ECUADOR SA)

Bank debit (savings and current account)

Credit card

Yes, you can start the online issuance process leaving payment pending for 30 days, otherwise the request will automatically expire.

You can contact Customer Service 1800 264 – 264 / postventa@bmi.com.ec to help you with the request.

When you have completed the issuance process, send us the valid certificate of the previous insurance of the owner or dependents to the mail individualrequirement@bmi.com.ec for the corresponding analysis, the answer will be processed in a maximum of 48 working hours.

On the login screen there is the option “Forgot your password?”. Select and perform the steps to get a new password.

The online issuance platform will be available from 08:00 to 21:00.

Please contact the administrator of your insurance producing advisory agency.

For the issuance process, all the documents of the holder and dependents must be valid.