{"id":9336,"date":"2025-01-23T16:38:12","date_gmt":"2025-01-23T21:38:12","guid":{"rendered":"https:\/\/www.bmicos.com\/ecuador\/?page_id=9336"},"modified":"2025-01-23T16:41:20","modified_gmt":"2025-01-23T21:41:20","slug":"preguntas-freguntes-p2p","status":"publish","type":"page","link":"https:\/\/www.bmicos.com\/ecuador\/en\/preguntas-freguntes-p2p\/","title":{"rendered":"Frequently Asked Questions about Electronic Payments"},"content":{"rendered":"<p>In this document, you will find a questions and answers section that will help your users clarify their doubts about electronic payments processed through <strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong>. Remember to include them on your website.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What is <\/strong><strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong><strong>?<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>placetopay<\/strong> is the electronic payment platform you use <strong>BMI MEDICAL EQUALITIES SA<\/strong> to process online the transactions generated in the virtual store with the payment methods enabled for this purpose.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>How can I pay?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>In the virtual store of <strong>BMI MEDICAL EQUALITIES SA<\/strong> You can make your payment with the means enabled for this purpose. You, according to the payment options chosen by the business, can pay through <strong>Diners, Discover, Visa and MasterCard<\/strong>; of all the banks with current payment and in the deferred ones, only the cards issued by Banco Pichincha, Diners, Loja, BGR and Manab\u00ed.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Is it safe to enter my bank details on this website?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>To protect your data<strong>BMI MEDICAL EQUALITIES SA<\/strong> delegates to <strong>placetopay <\/strong>the capture of sensitive information. Our payment platform complies with the highest standards required by the international standard PCI DSS for security in credit card transactions. It also has an SSL security certificate issued by GeoTrust, a Verisign company, which guarantees secure communications by encrypting all data to and from the site; In this way, you can feel safe when entering your card information.<\/p>\n\n\n\n<p>During the payment process, the name of the authenticated organization is displayed in the browser, the authority that certifies it, and the address bar turns green. These characteristics are immediately visible and give guarantee and confidence to complete the transaction in <strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong>.<\/p>\n\n\n\n<p><strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong><strong> <\/strong>it also has the constant monitoring of McAfee Secure and the signing of electronic messages with Certic\u00e1mara.<\/p>\n\n\n\n<p><strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong> is a brand of the Colombian company EGM Ingenier\u00eda Sin Fronteras SAS<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Can I make a payment any day, at any time?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>yes, in <strong>BMI MEDICAL EQUALITIES SA<\/strong> You can make your purchases online 7 days a week, 24 hours a day, just a click away.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Can I change the payment method?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If you have not yet finished your payment, you can go back to the initial step and choose the payment method you prefer. Once the purchase is complete, it is not possible to change the payment method.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Does paying electronically have any value for me as a buyer?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>No, electronic payments made through <strong>Place<\/strong><strong>to<\/strong><strong>pay<\/strong><strong> <\/strong>They do not generate additional costs for the buyer.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What should I do if my transaction did not complete?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>First, you should check if a payment confirmation email arrived in your email account (the one registered at the time of payment). If you have not received it, you should contact <strong>BMI MEDICAL EQUALITIES SA<\/strong> to confirm the status of the transaction.<\/p>\n\n\n\n<p>In the event that your transaction has declined, you must verify if the account information is valid, it is enabled for non-face-to-face purchases and if you have space or available balance. If after this you continue with the declination you should contact <strong>BMI MEDICAL EQUALITIES SA<\/strong> Ultimately, you can refer your request to <a href=\"mailto:servicioposventa@placetopay.ec\">servicioposventa@placetopay.ec<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What should I do if I didn&#039;t receive proof of payment?<\/strong><\/li>\n<\/ul>\n\n\n\n<p>For each transaction approved through <strong>placetopay<\/strong>You will receive a payment receipt with the purchase reference at the email address you provided at checkout. If you don&#039;t receive it, you can contact the helpline. <strong>BMI MEDICAL EQUALITIES SA<\/strong> or to email <a href=\"mailto:cobranzasec@bmicos.com\">cobranzasec@bmicos.com<\/a>, to request the receipt be resent to the same email address registered at the time of payment. Ultimately, you can send your request to <a href=\"mailto:servicioposventa@placetopay.ec\">servicioposventa@placetopay.ec<\/a>.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>En este documento, usted encontrar\u00e1 una secci\u00f3n de preguntas y respuestas que le ayudar\u00e1 a sus usuarios a aclarar sus dudas sobre los pagos electr\u00f3nicos procesados a trav\u00e9s de Placetopay.&nbsp; Recuerde que debe incluirlas en su sitio web. Placetopay es la plataforma de pagos electr\u00f3nicos que usa BMI IGUALAS M\u00c9DICAS S.A. para procesar en l\u00ednea [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-9336","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Preguntas Freguntes sobre Pagos Electr\u00f3nicos - BMI Ecuador<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bmicos.com\/ecuador\/en\/preguntas-freguntes-p2p\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas Freguntes sobre Pagos Electr\u00f3nicos\" \/>\n<meta property=\"og:description\" content=\"En este documento, usted encontrar\u00e1 una secci\u00f3n de preguntas y respuestas que le ayudar\u00e1 a sus usuarios a aclarar sus dudas sobre los pagos electr\u00f3nicos procesados a trav\u00e9s de Placetopay.&nbsp; Recuerde que debe incluirlas en su sitio web. Placetopay es la plataforma de pagos electr\u00f3nicos que usa BMI IGUALAS M\u00c9DICAS S.A. para procesar en l\u00ednea [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bmicos.com\/ecuador\/en\/preguntas-freguntes-p2p\/\" \/>\n<meta property=\"og:site_name\" content=\"BMI Ecuador\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BMIEcuador\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-23T21:41:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/preguntas-freguntes-p2p\\\/\",\"url\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/preguntas-freguntes-p2p\\\/\",\"name\":\"Preguntas Freguntes sobre Pagos Electr\u00f3nicos - BMI Ecuador\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#website\"},\"datePublished\":\"2025-01-23T21:38:12+00:00\",\"dateModified\":\"2025-01-23T21:41:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/preguntas-freguntes-p2p\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/preguntas-freguntes-p2p\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/preguntas-freguntes-p2p\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Preguntas Freguntes sobre Pagos Electr\u00f3nicos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#website\",\"url\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/\",\"name\":\"BMI Ecuador\",\"description\":\"Asegurando familias en todo el mundo\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#organization\",\"name\":\"BMI Companies\",\"url\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2020\\\/12\\\/logo-1.png\",\"contentUrl\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2020\\\/12\\\/logo-1.png\",\"width\":519,\"height\":273,\"caption\":\"BMI Companies\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bmicos.com\\\/ecuador\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/BMIEcuador\",\"https:\\\/\\\/www.instagram.com\\\/bmi_ec\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bmi-ecuador\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/BMIEcuadorOficial\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Preguntas Freguntes sobre Pagos Electr\u00f3nicos - BMI Ecuador","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bmicos.com\/ecuador\/en\/preguntas-freguntes-p2p\/","og_locale":"en_US","og_type":"article","og_title":"Preguntas Freguntes sobre Pagos Electr\u00f3nicos","og_description":"En este documento, usted encontrar\u00e1 una secci\u00f3n de preguntas y respuestas que le ayudar\u00e1 a sus usuarios a aclarar sus dudas sobre los pagos electr\u00f3nicos procesados a trav\u00e9s de Placetopay.&nbsp; Recuerde que debe incluirlas en su sitio web. 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