Familia divirtiéndose al aire libre

Life Insurance

Enjoy the support and tranquility of knowing that the future of your family and your wealth are protected. Our wide range of plans offer flexible solutions according to your needs and financial planning strategies.

INDIVIDUAL LIFE PLANS  
GROUP LIFE PLAN  

We offer various options of plans according to the duration and / or frequency of your trips, pleasure, business or studies, and regardless of whether you travel by air, sea or land.

To guarantee the best assistance service, our solid network of providers is made up of doctors, specialists, medical centers, hospitals, air ambulances, ground ambulances, dentists, funeral homes, among others.

We pay our assistance directly to service providers, not by reimbursement, without affecting the beneficiary, their budget or their credit capacity on their cards. We offer solutions and not problems.

Advantages of our service 

• COMPETENCE. Our professionals come from the world of care.

• PRESENCE. International services are provided by a worldwide network of
direct suppliers in every corner of the world.

• TECHNOLOGY. Our company uses the most advanced information and communications technology: Asterix Virtual iPBX systems (IP voice) between our offices and telemarketing centers, call center software and statistics.

• GEOGRAPHICAL VALIDITY. Coverage is worldwide, regardless of where the beneficiary is located

Our service network 

• To guarantee the best assistance service, our solid network of providers is made up of doctors, specialists, medical centers, hospitals, ambulance planes, ground ambulances, dentists, funeral homes, among others.

• We pay our assistance directly to service providers, not by reimbursement, without affecting the beneficiary, their budget or their credit capacity on their cards. We offer solutions and not problems.

Our call center 

• Attention 24/7.

• Multilingual Operators.

• Toll-free numbers from the main tourist countries in the world ending in the Call Center.

• Own network of providers around the world.

• Real-time supervision and monitoring of call traffic.

• Real-time agent monitoring functions for quality control of customer service

• Contact for verification and satisfaction of the service provided.

Operational management model 

• The affiliate calls the call center

• Through mapping and systems, the closest provider to the event is located

• The provider is assigned and the member is informed of their name

• The service is monitored from beginning to end to minimize waiting times and verify proper care

• The contact and the satisfactory completion of the service is confirmed with the affiliate

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