Customer Support

Through our highly trained and committed work team, we are oriented to offer you personalized attention 365 days a year:

Contact in the Dominican Republic: (809) 562-6660
local coverage: (809) 707-6650 (WhatsApp only)

Within the US: +1 (800) 882-7796

Outside the US: +1 (305) 665-4458

International coverage: +1 (829) 760-3152 (WhatsApp only)

Email coverage:

You can check our Providers option in the menu or download our Provider Network:

Local Medical Specialists

Local Clinics and Medical Centers

Local Pharmacies

Another suppliers


Contact us by phone: 809-562-6660 Ext. 326

Email charges:

To coordinate appointments with our network of providers abroad, our insured must notify by calling our offices at 809-562-6660 within a period of no more than 72 hours and complete the following documents:

Appointment form Download Document
Medic report
Results of studies carried out
International Refund Form Download Document
Authorization to Release Protected Health Information Spanish HIPAA Form | HIPAA Form English

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