Notice of Privacy

WARNING OF PRIVACY

This Privacy Notice is given in compliance with the provisions of the Organic Law for the Protection of Personal Data published in the Official Gazette Supplement 459 of May 26, 2021 (“LOPDP”), other laws of the Republic of Ecuador to protect the rights of protection of personal data, intimacy, privacy, confidentiality of personal data and to obtain the consent of the owner of the personal data in favor of BMI IGUALAS MÉDICAS DEL ECUADOR SA ( “EQUAL BMI”) that allow their use, treatment, collection and transfer thereof.

By accessing, entering and using the Website: https://www.bmicos.com/ecuador/categoria-producto/bmi-igualas-medicas/, as well as the data that you freely and voluntarily provide through the contact form, you accept the conditions of this Privacy Notice and the terms and conditions of use of the Website.

Definitions

For the purposes of this Privacy Notice, the terms will have the following definitions:

- to. Data Protection Authority: refers to the Superintendence of Data Protection, an entity created through the LOPDP.
- b. Cookies: They are defined as small files that are installed on the hard drive, with a limited duration in time that help to personalize online services.
- c. Personal information: refers to any information or data that identifies or makes a natural person identifiable.
- d. User: refers to any natural person who browses or requires on the Website
- and. Website: refers to the address https://www.bmicos.com/ecuador/categoria-producto/bmi-del-ecuador/.
- F. Authorization: refers to the prior, express and informed consent of the user so that BMI IGUALAS can carry out the processing of their personal data.

Who is responsible for the treatment?

The data controller is:

Company Name: BMI IGUALAS MÉDICAS DEL ECUADOR SA
Headquarters Address: De Los Shyris and Suecia Av., Renazzo Plaza building, 12th floor, Quito -Ecuador.
Branch Address 1: Parque Empresarial Colón. Ave. Jaime Roldós Aguilera Edif. Pacífica Center 3rd and 4th floor, Guayaquil – Ecuador.
Branch Address 2: Cuenca-Azogues Highway, Cardeca Business Center Building, Ground Floor, Cuenca – Ecuador.
Phone: 1800-264-264
Email: postventaec@bmicos.com

BMI IGUALAS may have a data protection delegate in accordance with the provisions of the LOPDP.

What personal data do we collect?

The type of personal data that we collect and process from Users on the Website are the following:

- to. Name, surname, email and cell phone to be able to answer your questions.
- b. Name, surname, email, identification number and telephone number to attend to your requests for quotes for the services provided by BMI IGUALAS
- c. IP address, Cookies and the like. The IP address is a code that identifies the User's internet connection at a specific time, and Cookies are files that are downloaded to the User's browser and can be subsequently read by the website. However, it is not possible to ascertain the identity of the User with this data, unless the User provides additional information through other means.

Why and for what purpose do we treat your personal data?

BMI IGUALAS may collect and process the personal data of Users provided on the Website to:

- to. The provision of services offered on the Website
- b. Sending informative communications, advertising and commercial material of the goods and offered by BMI IGUALAS. The User may withdraw at any time from the marketing campaigns offered by BMI IGUALAS
- c. Navigation on the Website through the authorization to use Cookies described in this document.
- d. Manage requests or requirements made by the User through emails and contact form.
- and. Participation in different types of surveys through records or offline/online forms.
- F. Filling out subscription requests, online services or to facilitate the request for specific information that is required of us.
- g. Promote products and services on our Website.
- h. Prevent and detect fraud or other illegal or prohibited activities.
- Yo. Ensure the security and integrity of our Website.
- j. To be part of automated means such as communication protocols.
- k. To perform analysis and evaluations about our business; as well as to analyze strategies for the consolidation of Clients.
- he. For the management and analysis of claims reimbursement.
- m. To grant the benefit of Outpatient and/or Hospital Credit.

BMI IGUALAS will not request any personal data that may be considered sensitive on the corresponding Website. BMI IGUALAS reserves the right to delete any data or information that is shared by the User and that is considered sensitive data in accordance with the provisions of the LOPDP.

¿How long do we keep your personal data?

BMI IGUALAS may keep it for the time necessary to complete the transaction carried out through the Website or during the provision of the contracted service (in the case of courses and coaching sessions). Additionally, BMI IGUALAS may keep the personal data necessary to comply with legal obligations in accordance with the corresponding laws. Additionally, BMI IGUALAS may keep your Personal Data indefinitely for sending communications, marketing information or commercial information; The User may revoke their consent at any time for the sending of these communications.

If required, BMI IGUALAS may anonymize personal data. Through the anonymization process, the data cannot be linked to the owner. Anonymized data is not personal data. All anonymized personal data will belong to BMI IGUALAS and may use, market or transfer it as it deems necessary, it will not require any authorization or permission from the owner.

With whom do we share your personal data?

In particular, only those third parties to whom BMI IGUALAS has entrusted the provision of services will have access to personal data. Likewise, BMI IGUALAS may communicate your data to related companies, branches and affiliates, and also for the purpose of storing information in local and/or foreign databases.

In cases where said communications involve an international transfer, BMI IGUALAS will require third parties to whom your personal data is transferred to comply with adequate standards of confidentiality, protection and security of these, and especially when said third parties are in countries that do not have with adequate data protection legislation in accordance with the parameters established by the applicable regulations in each jurisdiction. BMI IGUALAS will not communicate said data to third parties, except when necessary to manage the processes and services of BMI IGUALAS.

The recipients will be subject to the same obligations and security, technical and legal measures described in the LOPDP, secondary regulations and resolutions issued by the Data Protection Authority.

How do we protect your personal data?

BMI IGUALAS has adequate policies and procedures, in order to limit the use and/or disclosure of the personal data we have. Likewise, BMI IGUALAS has adequate security systems to safeguard, protect and maintain the confidentiality and secrecy of your personal data. BMI IGUALAS carries out a continuous evaluation of its security systems, without these being infallible. In the event of any breach or leak of personal data, BMI IGUALAS will make the corresponding notifications in accordance with the provisions of the LOPDP.

What are your rights?

You, as the owner of the personal data, may request access, rectification and updating, opposition, deletion, suspension, portability and not be subject to an automated decision, with the limitations determined in the LOPDP. The response to the rights will be subject to the deadlines established in the LOPDP. BMI IGUALAS reserves the right to request information or supporting documents for the exercise of the aforementioned rights. It is strictly prohibited to request personal data or information from third parties.

BMI IGUALAS has a procedure for attention to the rights and requirements of the Holders established in the Policy of Attention to the Rights of the Holders of Personal Data that can be consulted

What happens if I provide the wrong data or do not want to provide the data?

In the event that the User provides false or erroneous information to request a service described on the Website, BMI IGUALAS reserves the right not to provide the corresponding service. BMI IGUALAS reserves the right to delete and block the profile in the event that it is verified that erroneous or inaccurate data was used. It will be the User's responsibility to provide reliable and truthful data on the Website.

BMI IGUALAS will not be able to provide the services described on the Website in the event that the User does not want to provide all the information requested.

Where can I ask questions?

Provided that he deems it so, you can obtain confirmation on how BMI IGUALAS is treating your personal data, exercise your rights and make any query related to your personal data, the User may send a communication to:

Headquarters Address: De Los Shyris and Suecia Av., Renazzo Plaza building, 12th floor, Quito -Ecuador.
Branch Address 1: Parque Empresarial Colón. Ave. Jaime Roldós Aguilera Edif. Pacífica Center 3rd and 4th floor, Guayaquil – Ecuador.
Branch Address 2: Cuenca-Azogues Highway, Cardeca Business Center Building, Ground Floor, Cuenca – Ecuador.
Phone: 1800-264-264
Email: postventaec@bmicos.com

BMI IGUALAS will have the term established in the LOPDP to respond to any query or exercise of rights.

If there is no response, the User may contact the corresponding Data Protection Authority.

Will cookies be applied?

You declare that you know and accept that BMI IGUALAS may use a tracking system through the use of Cookies. Cookies are used in order to understand the interests, behavior and demographics of those who visit the websites or if they are users of our Website. Through the use of Cookies, BMI IGUALAS can better understand your needs and interests and give you a better service or provide you with related information. We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or user, the searches performed, improve our commercial and promotional initiatives, display advertising or promotions of BMI IGUALAS.

This Privacy Notice may be modified at any time, the Privacy Notice will be available to data holders on our Website at the Privacy Notice link. However, from now on, BMI IGUALAS disclaims any type of responsibility in the event that you cannot access the Privacy Notice for reasons that are not directly attributable to us.

This Privacy Notice was created on May 8, 2023. The last modification was made on May 8, 2023.