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BMI offers you a 360 Integral Medicine service that will allow you to take care of yourself and your family through: Access to medical consultation, laboratories, images, therapies and medicines. No refund process with your BMI plan.
Through a phone call you can request the home health care service with 24/7 availability.
If the patient's condition warrants it, the doctor may grant the certificate within a maximum of 24 hours.
The copay to pay for care is $12. This value cannot be refunded.
Call 1800 264 264 to request this service.
To request the service you must call 1800 264 264.
An operator will answer your call and ask questions to assess the patient's health status and coordinate their visit.
If the doctor considers that you should be treated in a hospital, you can use the ambulance service.
Doctor at home Urban service Perido of up to 80 min. Extra-urban service 90 min.
Emergencies Urban services Period of up to 60 min. Extra-urban service 70 min
Extreme emergency Urban service Period of up to 20 min. Extra-urban service 35 min.
Events that prevent normal management for the fulfillment of times.
Traffic accidents that block the road.
Receive assistance in the following situations:
You can access a psychological session from Monday to Saturday from 9 am to 7 pm.
Access the service by calling 1800 264 264
It has medical attention 24/7 by telephone with our General Practitioners who can provide you with services such as:
To access the Psychosessions and Medical Orientation service, contact 1800 264 264.
It has nutritional care, by appointment. The service applies in virtual mode for all cities and in the case of requiring the face-to-face service, it is only available in the city of Quito. Access this nutritional appointment at no cost with our supplier Avantmed.
It has the attention of a personal physical trainer, with prior appointment according to the availability of the specialist. The service applies in virtual mode for all cities. The Personal Physical Trainer service with our supplier Avantmed.
To access the Nutrition and Personal Physical Trainer service
Available service: Monday to Friday from 7:00 a.m. to 7:00 p.m. and Saturdays from 8:00 a.m. to 12:00 p.m.
call center: 1700 282 2686 / 02 394 5870
WhatsApp: 09 6808 0807 * 24/7 service, however, response times depend on available times.