COVID-19 Information Center

Prevention is the key to protecting yourself from COVID-19. Stay informed about the latest updates from official sources such as the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) or the health authorities in your country.

BMI insured:

We are here to support you if you have symptoms of COVID-19. You can contact our BMI Access 24X7 Service Center and the case will be assigned to a specialist doctor to review your symptoms and advise you. 

If someone is showing any severe symptom or any emergency warning signs as trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, and/or bluish lips or face, seek emergency medical care immediately

How to contact BMI Access?

FREQUENT QUESTIONS

of our insured

The best way to prevent illness is to avoid being exposed to this virus. Here are some tips to help prevent the spread of COVID-19:

Wash your hands frequently with soap and water for at least 20 seconds or with an alcohol-based hand sanitizer.

Maintain social distancing. Stay at least 6 feet (about 2 arm lengths) from others who don’t live with you.

Wear a mask to protect yourself and others

Avoid crowds and poorly ventilated indoor spaces

BMI Online Webinars on COVID-19

Daniel Gómez

COVID-19 and pregnancy

May 7, 2020
Daniel Gomez

Dr. Juan Gabriel Cendales

Post-quarantine health care

May 5, 2020
Dr. Juan Gabriel Cendales

Mayo Clinic

May 22, 2020
Dr. Carla Venegas-Borsellino
Dr. Jorge M. Mallea, MD

How to take care of ourselves in times of COVID

July 16, 2020
Dr. Christian Pallares

COVID-19 Vaccine: Myths and Facts

January 14, 2021
Dr. Victor Fainstein

COVID-19 Vaccine: Current Statistics and Effectiveness

April 21, 2021
Dr. Victor Fainstein

Latest COVID-19 Facts and Challenges

May 6, 2021
Dr. Christian Donato Santana

COVID-19 in Children: Tests and Vaccines

August 31, 2021
Dr. Marcos Mestre

BMI Portal

Remember that you have our BMI Portal to check the status of your policy, make online payments, register for recurring payments, among many other useful tools. We invite you to register if you have not already done so.

Contact Us

You can contact the department of your interest via email at:

Servicio al cliente

General inquiries:

bmi@bmicos.com

Customer Service - Life:

bmiphs@bmicos.com

Customer Service - Health:

healthphs@bmicos.com

BMI Access Service Center - Health:

bmiaccess@bmicos.com

24x7 Emergencies - Health:

alarmcenter@bmicos.com

Customer Service - Travel Assistance Plans:

info@bmitravelassist.com

Servicio al agente

General inquiries:

agentservice@bmicos.com

Sales Support - Life:

lifesales@bmicos.com

New Business - Life:

lifeonline@bmicos.com

Sales Support - Health:

healthsales@bmicos.com

New Business - Health:

healthonline@bmicos.com

Commission inquiries:

commissions@bmicos.com

Payments by wire transfer or check:

bmicashier@bmicos.com

Online payments (credit card or electronic check):

onlinepayments@bmicos.com

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