Cookie Policy

BMI COLOMBIA LIFE INSURANCE COMPANY SA (hereinafter, "BMI”), is committed to protecting the personal data and privacy of people who use its services and browse its Website https://www.bmicos.com/colombia/

BMI, respecting the rights recognized in the Personal Data Protection Law (Law 1581 of 2012) and in other applicable regulations, makes this cookie policy available to you (“Cookie Policy”).

This cookie policy explains what cookies are. cookies and how we use them. You should read this policy so you can understand what types of cookies we use, or the information we collect using cookies, and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies.

We do not store sensitive personal information, such as postal addresses, account passwords, etc., in the cookies we use.

1. INTERPRETATION AND DEFINITIONS

    

• 1 Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

• 2. Definitions

For the purposes of this cookie policy:

• Company: In this cookie policy refers to BMI.
• The Website: refers to https://www.bmicos.com/colombia/
• Youor User: refers to the individual accessing or using the Website, or a company or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

2. WHAT IS A COOKIE?

Cookies are files that are downloaded to your computer when you access our Website. Cookies allow us, among other things, to store and retrieve information about the browsing habits of a user or their device. Depending on the information they contain and how they use their device, they can be used to recognize the user.

3. TYPES OF COOKIES USED AND PURPOSE

BMI is always looking for new ways to improve its Website and the services it offers. We use cookies to improve the use and functionality of the Website and to better understand how Users use it.

The types of Cookies used by the Website are:

1.- Necessary Cookies

These cookies are necessary for the functioning of the Website and cannot be deactivated in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Our own cookies are used.

2.- Performance analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Our own and third-party cookies are used.

3.- Functional cookies, preferences and personalization

They allow information to be stored to improve the functionality and personalization of the website. This allows the user to access services with specific features and customize their browsing experience (e.g., language, browsing patterns, service content, etc.). This helps provide a better user experience for visitors. Both our own and third-party cookies are used.

4.- Advertising/marketing cookies

These cookies collect information about user browsing in order to create a profile of their interests and thus be able to offer personalized advertising, showing ads that may be of interest to you. They do not directly store personal information, but are based on the unique identification of your browser and internet device. If you do not allow the use of these cookies, you will receive less personalized advertising. Both our own and third-party cookies are used.

The main ones purposes The reasons for the use of cookies on our Website are as follows:

• Improve the service we provide to you by increasing the functionality and performance of the Website,
• To improve the Website and provide new features through it and to customize the features provided based on your preferences.
• Guarantee the legal and commercial security of the Website, you, and our company.

4. ARE COOKIES ANONYMOUS?

Cookies do not contain information that can be used to identify a specific user. For us, the information obtained can only be associated with a specific user if that user is identified on the website. If so, said data will be incorporated into personal data files, the owner of this website is responsible for, and will be processed for the purposes indicated in this cookie policy, complying at all times with the requirements of current personal data protection regulations. At any time, affected users may exercise their rights to access, rectify, or delete their personal information, as well as to object to its processing, as indicated on the Website. https://www.bmicos.com/colombia/

5. HOW CAN I PREVENT THE USE OF COOKIES?

As indicated in the cookie notice, by using the Website you agree to the use of cookies and can configure them. However, if you prefer to avoid the use of cookies on the Website, you must first disable the use of cookies in your browser and then delete the cookies stored in your browser associated with this Website. You can use this option to prevent the use of cookies at any time.

Please note: If you reject and/or delete cookies, you may not always be able to use all of the Website's features. Furthermore, rejecting or deleting cookies only affects the computer and browser you use to perform this operation. If you use multiple computers and/or browsers, you should repeat the above steps as many times as necessary.

For your convenience, below is information provided by the developers of the major browsers regarding cookie management:

• Chrome, http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Explorer, http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies
• Mozilla, https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-sitios-web-rastrear-preferencias
• Safari, http://support.apple.com/kb/ph5042
• Opera, http://help.opera.com/Windows/11.50/es-ES/Cookies.html

If you disable cookies, you may not be able to use all the website's features.

6. CONTACT US

To exercise your rights, you can submit your request to our postal address, which includes the application conditions required by applicable law.

If you have any questions about this cookie policy, you can contact us:

Address: Carrera 11 No 84A – 09 Office 903, South Side, Bogotá DC, Colombia.
Email: customerservicecol@bmicos.com

Telephone: (601) 5187700 Option 5

7. UPDATES AND CHANGES TO THE COOKIE POLICY

“BMI" may modify this cookie policy based on legislative requirements; therefore, users are advised to periodically review this policy.

This cookie policy was created on April 28, 2025.