Medical hotlines

If you require guidance and/or medical emergency care, please call the lines listed below depending on where you are:

Health policy hotlines

LINE IN BOGOTÁ +(601) 5143099

Option 1: Medical services abroad

Option 2: Medical services in Colombia

Option 3: Group life insurance service

Option 4: Medical evaluation

Option 7: Submit congratulations, complaints and/or claims

Option (0): General information on health policies

LINE FROM ANYWHERE IN COLOMBIA
018000-978625

Option 1: General policy information

Option 2: Scheduling medical services health policies

Option 4: Medical Evaluation – Intermediaries

Option 7: Submit congratulations, complaints and/or claims

LINE IN THE USA
1-800-882-7796

LINE OUTSIDE THE US +1 (305)-665-4458

+1 (305)-665-4817

Policy hotline for plastic surgery complications

NATIONAL LINE +018005189396

Dialing from any cell phone the #231